Our Story

When our four-week-old baby developed heavy coughing and vomiting (RSV), we rushed to emergency. While anxiously waiting, we entered her symptoms into ChatHealth’s AI pre-screening tool. It suggested shorter, more frequent feeds, immediately reducing her vomiting episodes and avoiding the need for invasive tube feeding. By the time we saw the doctor, structured clinical notes were already prepared, significantly cutting down the clinician’s administrative workload. After examination, the doctor advised monitoring her at home, reassuring us that hospital admission wasn’t necessary unless symptoms worsened. Our baby recovered safely at home, sparing us the emotional stress of hospital stays and tube feeding. ChatHealth helped clinicians focus more on critical cases, while our family could remain comfortably together at home. This lived experience revealed a simple truth: clinicians need intelligent support, and families deserve timely, accurate guidance, and ChatHealth is born to deliver both.